Quality Control Response by a Responder

The Quality Control Responder can do the following to respond to the query email received in his/her email inbox:

  1. The responder can view the query email in the By Recipient view under the Pending folder.
  2. The responder replies to the email query with/without attachments or links after examining the query closely.
  3. Once the Responder replies to the query email, the query automatically moves to the Responded folder in the responder’s room under the By Recipient view.
  4. The Responder may also choose to resolve the query by clicking the Resolve button in the Queries panel in the Pending folder. Under such circumstances, the document moves to the Resolved folder of the By Recipient view of the responder and in the By Sender view of the reviewer.