Quality Control Query

The Workflow Query Resolution module must be enabled by a user who has Super Administrator access in Trial Interactive. When Query Resolution module is enabled, Query Reminder configuration is present in Notification Preferences and Notification Columns portlets in Email settings.

Quality Control Query involves the following processes:
  1. Quality Control Query Initiation by a Reviewer
  2. Quality Control Response by a Responder
  3. Quality Review Query Resolution by Reviewer for Query Response without attachment
  4. Quality Review Query Resolution by Reviewer for Query Response with attachment
  5. Tracking Quality Control Queries
  6. Excluding Documents from a Quality Review

    Each of these processes are discussed in seperate topics. Click the topic from the left pane to view it.