Adding a User to General Query Responders Group
There is a system-generated group called General Query Responders available in the Groups area of the Users Management module. Administrator-level users will be able to add any Editor or Administrator-level user to this group. Readers are not eligible for inclusion in this group. Members of this group will be responsible for responding to general queries created by other room users.
Please see the section on adding users to groups for step-by-step instructions.