Hardware and Software Requirements

The following describes the hardware and software requirements to use the Trial Interactive eTMF platform.

OS
  • Windows Version 7 or higher
  • All currently supported Mac OSX releases
  • iOS and Android for myTI mobile app (see myTI release notes)
Browser

  • Microsoft Edge: Version 20 or later (officially supported versions by Microsoft only)
  • Google Chrome: Current release and earlier
  • Mozilla Firefox: Current and ESR releases
  • Apple Safari: Current release and earlier
  • Internet Explorer: Version 11 or later

NOTE: Microsoft® stopped supporting Internet Explorer™ 8 and Internet Explorer™ 9 in January 2016 and will stop support for Internet Explorer™ 10 in January 2020. Beginning with the release of TI 10, we expect slight degraded performance with Internet Explorer™ 11, and no longer support Internet Explorer™ 10. Users accessing TI with this and older browsers will see in some cases a degraded experience and may have trouble using certain features.

Client Software

  • For EditOnline Support, Microsoft Office 2010 SP1 or higher is required
  • Optional: Adobe Acrobat, Acrobat Standard, or Professional version 8 or higher may be installed in addition to the included PDF Viewer.
  • For SAS Datasets, SAS Viewer or compatible software must be installed. The free version is available here:

https://support.sas.com/downloads/browse.htm?fil=&cat=74