System Requirements

Know the required browsers and operating systems to access Trial Interactive.

To get the best experience on Trial Interactive, make sure your web browser and operating system meet the recommendations mentioned below. You can upgrade to the latest browser version by using these links:

To access Trial Interactive you need to have the following:
Get access to Trial Interactive on:
General Make sure you have:
  • Broadband Internet Access
  • A browser that supports encryption
  • Cookies enabled
Standard Supporting Browsers Trial Interactive works on the following browsers:
  • Internet Explorer 10 and higher
  • Edge: Version 20 or later(officially supported by Microsoft only)
  • Chrome for Windows users
  • Firefox and ESR Releases for Windows users
  • OS X Safari for Mac Users
Required Operating Systems Windows® operating system:
  • Windows 7 and higher
Macintosh® operating system
  • Mac OSX releases
Client Software Client Softwares required for Trial Interactive are:
  • For Edit Online: Microsoft Office 2010 SP1 or higher
  • Optional: Adobe Acrobat, Adobe Standard, or Professional Version 8 or higher along with the PDF Viewer
  • For SAS Datasets: SAS Viewer or compatible. The free version is available on: https://support.sas.com/downloads/browse.htm?fil=&cat=74
Optional Add-Ons (Separate License) Besides the above softwares, make sure you also have:
  • DocuSign Standard and DocuSign 21 CFR Part 11 (Latest Cloud Version)
  • Adobe Sign (Latest Document Cloud Version)

If Trial Interactive 10.0 is accessed through any of the unsupported browsers, or operating systems mentioned above, a message is shown.

With Trial Interactive 10.0, a user will be logged out if the user is logged on multiple sessions in different browsers at the same time.
Note: To enable multiple sessions at the same time, the administrator needs to enable it for you while inviting a user to room.