myTI FAQ
Question: Does myTI have support for tablets / iPads?
Answer: Yes - the myTI product supports iOS with iPad/Tables are supported. The web interface will also resize to iPad.
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Question: For mobile apps for data privacy, data security tends to be important as there is potential data being stored on the device. Is data stored/cached locally on the device? If so how is that secured?
Answer:
Yes, absolutely data security is critical and we take it very seriously. myTI was designed and built to not store anything on the device. That means no data, documents, or images are stored on the device; immediately after you have captured a document using myTI, the document is temporarily cached within myTI until the transfer to Trial Interactive eTMF is complete. The temporary cache may be disabled if needed. All operational app data is encrypted at all times. We ensure data securely only goes into TI as the documents may not be accessed in any way while the phone is powered on, and as soon as it is powered off, they disappear, encrypted in transient memory only.
This is also true if you temporarily lose your connection immediately before or during document transfer. Nothing is ever stored permanently on your device. myTI is fully secure and 21 CFR Part 11 Compliant, and the myTI Cloud hosting environment fully complies with regulatory standards for storage of encrypted eTMF documents.
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Question: Does myTI have support for tablets / iPads?
Answer: Yes - the myTI product supports iOS with iPad/Tables supported through screen doubling. The web interface is not fully responsive but will resize to iPad.
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Question: For mobile apps for data privacy, data security tends to be important as there is potential data being stored on the device. Is data stored/cached locally on the device? If so how is that secured?
Answer:
Yes, absolutely data security is critical and we take it very seriously. myTI was designed and built to not store anything on the device. That means no data, documents, or images are stored on the device; immediately after you have captured a document using myTI, the document is temporarily cached within myTI until the transfer to Trial Interactive eTMF is complete. The temporary cache may be disabled if needed. All operational app data is encrypted at all times. We ensure data securely only goes into TI as the documents may not be accessed in any way while the phone is powered on, and as soon as it is powered off, they disappear, encrypted in transient memory only.
This is also true if you temporarily lose your connection immediately before or during document transfer. Nothing is ever stored permanently on your device. myTI is fully secure and 21 CFR Part 11 Compliant, and the myTI Cloud hosting environment fully complies with regulatory standards for storage of encrypted eTMF documents.