Access FAQ

Question: What is the inactivity time out for Trial Interactive application?

Answer: On the Multi-Tenant Instance, the Trial Interactive application inactivates if left idle for 60 minutes. Customers may choose their own timeout.

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Question: What is the Password Expiration duration for the Trial Interactive application?

Answer :
  • Temporary password expires in 30 minutes.
  • Password expires in 90 days with 1, 3, and 7-day reminders.
  • If the user enters the wrong username or password , the application gets locked after 5 attempts.
  • Dedicated customers may set these values to ones of their choosing.
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