Communication Types

Communications are tracked in the Study Start Up module. The Communication Type labels that mark individual communications in a study are set up in this menu by Administrators.

1. To add a new Communications Type label, click the Add button. An empty test field opens.
2. Type in the label. By default, the new communication type is not Enabled. Refer to the screenshot below:

   

3. To enable the label for use in the study, double-click on the value in the ‘Enabled’ column. The field will become active with a dropdown menu.
4. Click Yes to enable the use of the new label option. The change saves automatically.