Levels of Contact Creation in the Application

There are multiple levels of creating and managing a contact.

  • Global level: If a contact is created at a global level, it can be accessed and used anywhere in the system.
  • Sub-level: The other way of creating and managing a contact is at their respective sub-level i.e., Site, Organization, Product, etc. Contacts may be used at the level at which they are created and any lower levels of the data hierarchy.

Refer to the flowchart below for a better understanding.