Viewing a Query

To view a query, follow the steps as below:

  • In the Queries module, click Choose View next to the Index View.
  • The View Documents By popup appears.
  • Select the By Sender view and click Select at the bottom of the page.
  • The folders with the name of reviewers appear.
  • Click the required folder. The following folders are available for the query:
    • Pending: This folder contains all the queries sent and are awaiting the response.
    • In Progress: This folder contains all the queries which are responded.
    • Resolved: This folder contains all the queries which are resolved.
  • Select the required document from the grid and click Query tab from the metadata panel.
  • The queries display in the Queries panel.
  • Click the query to view the full query history.
  • The query displays the following:
    • The email body of the query that was initiated.
    • The responses and attachments to the query displayed by green sections. Refer to the screenshot below:

Graphical user interface, text, application, email Description automatically generated

    • Expand the required section to view the details for the sections.