Site User Identity Verification

In order to prevent unauthorized users requesting and gaining access to a site’s data, site users areassigned to their site, and a secure PIN code can also be optionally required as part of the request for access. Site administrators that are part of a restricted site group can view the PIN code and include the PIN as part of a new user access request. Trial Interactive Service Desk personnel always verify the PIN code as part of granting access to the site.