Export
To export contacts, follow the steps below.
- On the Contacts screen, select users or click the Export button in the top menu
bar.
- On the Export Contacts screen, select any one of the export options and click on the
Next button within Step 1.
- Selected records
- All contacts in the current grid
- All contacts in the room
Note: If no contacts are selected, the Selected records radio button will be grayed out.
- Within the Step 2, select the required metadata fields and click on the Export
button.
-
On the Export Contacts popup, click on the Get Results button and download the Microsoft Excel Worksheet on the system.
- On the downloaded file, click on the Metadata_Header tab to view the header details i.e.,
- Room name
- Exported On
- Exported By
- Time zone
- Click on the Metadata tab, to view the contact details and the metadata.