Create Answer

Administrator users and those users indicated as Subject Matter Experts may create answers to questions in the Q&A module.

Follow these steps to answer a question in the Q&A module:

1. Navigate to the Q&A module, select Q&A section from the left vertical menu.
2. Check the checkbox of the question for which user want to give answer.
3. Click the Create Answer button from the top menu bar above the index panel.
4. This will open a new Create Answer window.
5. The fields that show will depend on the Q&A settings. For additional information, please see the section on Q&A Settings.
6. If necessary, indicate the applicable subject matter and issue level.
7. Type your Answer into the textbox below the Question.
8. Once done, click the Create Answer button to Answer the selected question.