Enhanced Phone Number Import Handling

This improvement introduces the ability for the system to handle and import phone numbers in any format, reducing the need for manual data reformatting and simplifying the import process.

Key Enhancements:

  • Flexible Phone Number Import: The system now supports the import of phone numbers in any format, allowing users to import data from various systems removing the need to reformat phone number fields.
  • Format Validation on Editing: While imports are more flexible, the system ensures phone numbers that are reused are saved in the correct format. Suppose a phone number is imported and the associated record is edited and contains an invalid phone number format. In that case, the system will prevent the save action of any record edits until the phone number is corrected.
  • User-Friendly Error Messages: When users attempt to save a record with an incorrectly formatted phone number, a clear and user-friendly error message will appear, guiding them to correct the phone number format to save changes.

This enhancement significantly reduces the time and effort required by customers who receive phone number data from external systems that use free text fields. By allowing flexible imports and providing clear validation and messaging during record edits, this feature streamlines data handling and improves user experience.